Crisis and disaster management for tourism/
Ritchie, Brent W.
Crisis and disaster management for tourism/ Brent W. Ritchie - Buffalo: Channel View Publications, c2009. - x, 296 p. : ill. ; 25 cm.
Includes bibliographical references (p. 272-291) and index.
1. Introduction to Tourism Crisis and Disaster Management --
2. Classifying and Understanding Crises and Disasters --
3. Strategic Crisis and Disaster Planning and Management --
4. Tourism Crisis Prevention and Disaster Mitigation --
5. Tourism Disaster and Crisis Preparedness and Planning --
6. Coordination, Control and Resource Allocation --
7. Crisis and Disaster Communication and Recovery Marketing --
8. Long-term Recovery and Resolution --
9. Knowledge Management and Organisational Learning --
10. Conclusion and Reflections on Tourism Crisis and Disaster Management.
9781845411060
Tourism--Management
Crisis management
Travel--Safety measures
910.684 / RIT/C
Crisis and disaster management for tourism/ Brent W. Ritchie - Buffalo: Channel View Publications, c2009. - x, 296 p. : ill. ; 25 cm.
Includes bibliographical references (p. 272-291) and index.
1. Introduction to Tourism Crisis and Disaster Management --
2. Classifying and Understanding Crises and Disasters --
3. Strategic Crisis and Disaster Planning and Management --
4. Tourism Crisis Prevention and Disaster Mitigation --
5. Tourism Disaster and Crisis Preparedness and Planning --
6. Coordination, Control and Resource Allocation --
7. Crisis and Disaster Communication and Recovery Marketing --
8. Long-term Recovery and Resolution --
9. Knowledge Management and Organisational Learning --
10. Conclusion and Reflections on Tourism Crisis and Disaster Management.
9781845411060
Tourism--Management
Crisis management
Travel--Safety measures
910.684 / RIT/C