Handbook of Information Management

Scammell,Alison

Handbook of Information Management - New York: Routledge, 2005. - vii,546p.

Introduction
1) Digital library services: an overview of the hybrid approach.
2) Staffing the special library
3) Organising access to information by subject
4) Information needs assessment
5) Information audits
6) Performance measurement and metrics
7) Knowledge management working at the speed of ā€˜eā€™
8) Records management
9) The enquiry service
10) The use of the Internet in special librarianship

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