Social marketing: influencing behaviors for good/

Kotler, Philip.

Social marketing: influencing behaviors for good/ Philip Kotler, Nancy R. Lee. - 3rd ed. - Los Angeles: Sage Publications, 2008. - xii, 444 p. ; 23 cm.

1 Understanding social marketing:Defining social marketing; Steps in the strategic marketing planning process; Discovering keys to success

2 Analyzing the social marketing environment: Determining research needs and options; Mapping the internal and external environments

3 Establishing target audiences, objectives, and goals: Selecting target markets; Setting objectives and goals; Deepening your understanding of the target market and the competition

4 Developing social marketing strategies: Crafting a desired positioning; Product, creating a product platform; Price, determining monetary and nonmonetary incentives and disincentives; Place, making access convenient and pleasant; Promotion, deciding on messages, messengers, and creative strategies; Promotion, selecting communication channels

5 Managing social marketing programs: Developing a plan for monitoring and evaluation; Establishing budgets and finding funding; Creating an implementation plan and sustaining behavior

6 Appendixes: Social marketing planning worksheets; Social marketing resources.

1412956471


Social marketing
Behavior modification

658.8 / KOT/S
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