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Sharma, R. C

Business correspondence and report writing/ R.C. Sharma - 4th ed. - New Delhi: Tata McGraw Hill, 2010. - xx, 514 p. ill. 24 cm.

Part I: Introduction1. Nature of Communication2. Communication Technology

Part II: Business Correspondence3. Principles of Letter Writing4. Structure and Layout5. Planning a Letter6. Quotations, Orders and Tenders7. Sales Letters8. Claim and Adjustment Letters9. Credit and Collection Letters10. Handling Correspondence11. Social Correspondence

Part III: Report Writing12. Business Report13. Structure and Layout14. Planning and Preparation15. Elements of Style16. Use of Illustrations17. Technical Description18. Writing the Report19. Specimen Reports20. Oral Presentation

Part IV: Other Business Communications21. Technical Proposal 22. Memorandum23. Notices, Agenda and MinutesPart

V: Job-Getting Process24. Application Letter25. Employment Interview26. Group Discussion

Part VI: Reading and Listening Skills27. Reading Comprehension28. Precis Writing29. Effective Listening

Part VII: Grammar, Usage, and the Mechanics of Writing30. Grammar and Usage--A Review31. Words Often Confused32. Words Frequently Misspelt33. Punctuation and Capitalization34. Abbreviations and Numerals35. Proofreading

ISBN: 9780070681989

Subjects--Topical Terms:
Business report writing
Commercial correspondence

Dewey Class. No.: 650.14 / SHA/B